Frequently Asked Questions

How do I sign up as a pet sitting / dog walking client?

Signing up as a Lucky Dogs client is easy through the client portal on our website.  At the bottom of any page, click “Become a Client”. You will set up your email address as your login, and a password of your choice. Then please read and agree to our Terms of Care Agreement. Now you will be able to log into your account in the Client Portal & complete all of the necessary info that we will need to know about you, your pets, and your veterinarian. The Client Portal on our website is how clients request pet sitting & dog walking services. 

How do I schedule a mobile grooming appointment for my dog?

Please call 315-663-5579 or email to schedule a grooming appointment. If we have not groomed your dog(s) before, we will need the following information to schedule your grooming:

• Breed, age, & approximate weight of dog(s)
• Your address
• Signed release form which we will provide to you
• Proof of rabies vaccination
(expiration date & tag number)

I have questions about my pet’s food. How can you help with that?

At Lucky Dogs, we are passionate about the nutrition and well-being of our customers’ pets. We continually educate ourselves about pet foods and health supplements, and how they can work together to provide optimal overall health. Come into our store so we can talk with you about your pet’s specific needs.  

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22 Jordan Street
Skaneateles, NY 13152

Contact Info
Office Number: 315-663-5579

Store Hours
10am – 5pm, Monday-Saturday
11 am – 5pm Sunday

(closed Tuesday’s in January, February, and March)

Contact Us
Call us at: 315.663.5579
22 Jordan Street Skaneateles, NY 13152


 Store Hours
Monday–Saturday: 10 am–5 pm
Sunday: 11 am–5 pm